Mystery Guest & compliance investigation – test uw eigen organisation
Are uw interne regels, veiligheidsprotocollen en servicenormen écht nageleefd? We testen the through onopvallend mee te draaien in uw organisation — if client, bezoeker of mystery guest.
Corporate
Mystery Guest & compliance investigation
Want to discuss your situation?
Contact us for a free, confidential consultation.
⚖️ Legal framework
SAJ Recherche operates in compliance with the Dutch Private Security and Investigation Agencies Act (Wpbr) and the General Data Protection Regulation (GDPR/AVG). All investigations are conducted under POB licence 8779, issued by the Ministry of Justice and Security.
Why clients choose us
🛡️ POB-vergunning 8779
⚖️ Wpbr certified
🔒 GDPR-compliant
📋 KvK 96790954
Frequently asked questions
Is the mystery guest investigation legal toegestaan?
Ja. Zolang the proportional is en past within de arbeidsrechtelijke kaders.
Can employees individueel be beoordeeld?
Ja, but dit requires zorgvuldigheid in relatie tot de AVG en de rol of de ondernemingsraad.
For which branches is dit geschikt?
Retail, horeca, zorg, financial dienstverlening, government, facilitaire diensten — eigenlijk each organisation with klantcontact.
How often must a mystery-investigation be herhaald?
We advise minimaal twee keer per year for a betrouwbaar beeld.
Can ik de results use in functioneringsgesprekken?
In principe indeed, provided that dit past within uw HR-beleid en de employee hiervan op de hoogte is gesteld.
Ready for the next step?
Schedule a free intake meeting and discover how we can help.